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BPMS WATCH Column

BPMS Watch: Engaging the Business in BPM

As BPM begins to expand beyond isolated projects to mainstream programs at the division or enterprise level, there is a need to engage a far greater number of business people in the...

 

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    Presentations

    BPM - Presentations

    Best Practices Keynote: Changing the Tire While Driving: How Allstate is Overhauling an Already Successful Operation in the Midst of Everyday Business

    Featuring: Mike Jackowski, Vice President, Claim Technology Services, Allstate Insurance

     

    Filing an insurance claim with some insurers can be frustrating. Allstate believes it shouldn’t be this way. Already a leader in the management of claims, Allstate continues to revolutionize the industry with new ways of doing business. To illustrate this commitment to continuous improvement, the company is undertaking a challenging new project called Next Generation Claim Systems that will change people (the organization), process (the operations), information (the data), and the underlying technology to redesign the entire claims process—while still conducting everyday business.

    Attendees will learn about:

    • Agility with Information Technology
    • Importance of Business Architecture
    • Accessibility of Business Rules   
    • Leveraging Service-Oriented Architecture  
    • Business Process Design 
    • How IT Is Changing
    • Applying These Concepts to Allstate
    Click to view:
    Jackowski 6-19-07 3.8 MB
    Jackowski 6-19-07 14.6 MB

     

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