Customers are increasingly demanding higher levels of speed and quality, yet leaders often focus mainly on reducing the costs of operations. Confronted by current and anticipated business challenges, incremental improvements to operations, while still important, will no longer be sufficient to gain ...

BA Group Meeting: Meet The Author Webcast

Organizations have grown so complex in recent years that it is difficult to visualize or understand how all of the parts fit together. At the same time, executives want to reshape and transform their organizations to be more competitive and more customer ce...

Many companies agree that Business Process Management along with Business Rules Management are a powerful combination for process improvement within an organization.  But some approaches to integrating process and rules management are more effective than others.  This presentation takes a ...

This webinar will discuss how to make your financial service organization more responsive to customers, opportunities and threats through event-driven processes in business process management (BPM). This will include the importance and meaning of events relative to a business process and the links b...

How can we improve customer satisfaction, loyalty and improve agent efficiency by using customer centric case management? We know that there is a much higher cost to acquire a new customer than getting repeat business from them. What can we do make sure we are managing customer interactions well so ...

Today's global environment requires businesses to work smarter and to improve the coordination between planning and execution to continuously improve business processes and optimize costs. While Business Process Management (BPM) and Enterprise Architecture (EA) each have value on their own, they a...

Join us for this LIVE webcast to share your opinion on our 2010 editorial calendar, find out how to contribute to the Business Architecture Body of Knowledge and learn about the new benefits you have through BusinessArchitectureInstitute.org.

This webcast includes:

Discuss the needs of the busines...

Organizations are constantly being pushed to create leaner organizations while maintaining productivity and profitability.To address this situation, Fujitsu is now offering complete process lifecycle management via the Cloud.

Join us for a demonstration and discussion around how to quick...

Lean Six Sigma (LSS) produces real results in difficult economic times by uncovering process waste, reducing non-value adding activity, and increasing productivity. Business process management (BPM) and service-oriented architectures (SOAs) combine with LSS to accelerate improvements and results. At...

The culture of an organization is a collection of habits, and habits have a powerful effect in business performance. Driving long-term business benefit and success with Business Process Management (BPM) often times requires companies to develop new and maintain existing habits. Come hear Jim Ru...

Every year, CIO's and COO's rank "Improve Business Processes" as a top priority for their organizations. So why aren't more organizations diving in, documenting their processes and driving improvement? In short, because it's hard. Most companies don't have a standard approach for process definition ...

The Texas Education Agency (TEA) is responsible for providing leadership, guidance and resources to help schools meet the educational needs of all students.

Today the agency is driving process transformation by enabling business area subject matter experts to manage and maintain business rules w...

Controlling costs and resources is just the tip of the iceberg facing communications companies in an ever-tightening financial and regulatory environment. Part of the issue is the underpinnings of their business infrastructure, such as...

Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a hosted service over the Internet i.e. ‘the cloud’.  The goal of cloud computing is to provide easy, scalable access to computing resources and IT services.

Enterprises large...

"The Decision Model gives form, function and a tangible visual representation to business logic" - The Decision Model (von Halle & Goldberg)

In order to implement Decision Management effectively, we need to be able to identify and manage the business logic (i.e. the business rules) underlying busin...

If you are a corporate executive or business process manager interested in effecting positive change and gaining control of your company’s core business process in 2009, then this Business Roundtable is right for you.

In this dynamic session, Pallas Athena will show how Case Management approaches ...

With approximately $33 billion in assets, Con Edison is one of the nation’s largest investor-owned energy companies serving the New York metropolitan area. Today Con Edison is in the process of developing a world-class business process improvement center of excellence to drive everything from buildi...

In today’s market, the life sciences industry is facing a number of challenges. The challenges range from the expiration of patents, escalating cost of clinical trials and increasingly stringent new regulatory guidelines. Due to these factors, the pharmaceutical, CROs and medical device companies mu...

BPM is one of the key drivers for the success of your business. Business Process Management Systems (BPMS) provide you with tools and technology to deliver the values of BPM. Effective enterprise deployment of BPMS requires an understanding of different usage patterns. An enterprise class BPMS must ...

This webinar showcases how government agencies are using Business Process Management (BPM) to overcome the challenges of a shrinking economy, while still delivering, and improving, services.

In response to a heightened sense of citizen engagement, government agencies are striving to deliver improv...

To survive and gain a sustainable competitive advantage, your organization must be nimble and agile to respond to market changes. This drives efforts to decentralize, improve processes and redefine decision-making power. It calls for erasing boundaries and creating seamless and collaborative work environments. Process improvement efforts designed to give organizations this kind of speed...