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Process Change Management Methodologies

Presented by: Brett Champlin, CCP, CDMP, President, ABPMP.org

Course Description:
How do you manage business transformation?  Is there a one-size fits all approach or do you need a set of tools?  What is a best-practice approach to managing process change today? From Improvement to Reengineering, this course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach.  A strategic framework for developing a business transformation roadmap and planning process change will help students be prepared to manage change efforts in their businesses. 

The Process Transformation Continuum:

• From Improvement to Innovation; from Reactionary Change to Revolutionary Change to Continuous Change
• Process Improvement
• Process Redesign
• Business Process Reengineering
• Business Process Management
• Enterprise Process Management

Course Outline:

• Process Portfolio Management
• Process Maturity Assessment
• Developing the Roadmap for Business Transformation
• Planning Process Change
• Designing Process Change
• Managing Process Change

Course Objectives:

• Understand the opportunities and options for leading business process transformation
• Learn the major methodologies and techniques for managing business process change
• Learn a framework for process assessment, transformation and continual change management

Instructor Biography:
Brett Champlin is the Past President of the Association for Business Process Management Professionals (ABPMP.org) and Manager of Business Performance Improvement with a Fortune 100 company.  He has led business process transformation projects for the last 15 years.  Mr. Champlin is on the adjunct faculty at the University of Chicago where he teaches a class in BPM.  He contributes many research, thought pieces, and educational articles to trade journals and is internationally recognized as a thought leader in BPM.  He is a popular keynote speaker and seminar leader at conferences and professional groups.

Target Audience/Who Should Attend:

• Those who are responsible for managing business process change in their organization
• Those who want to learn a set of complimentary approaches to business transformation
• Those who want to understand best practice approaches to process management

Unique Value of Course:

• Learn best practices in process management
• Be prepared to lead process transformation efforts in your organization
• Understand how to match your process transformation approach to your business strategy