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Methodologies and Approaches for BPM


Presented by Michael Melenovsky, Editorial Board Member, BPMInstitute.org

Course Schedule

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Dates available:
May 3-4
July 19-20
Nov. 15-16
Enroll online or call
508-475-0475, x15.
Private Live Online
(10 or more)
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We can deliver this course at your location. Inquire today.

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Course Description:

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much of the hype around using Six Sigma and Lean while managing business processes. Throughout the course case studies are presented to guide the student through the best use of approaches such as iterative and water-fall, and techniques such as the use of work-out-sessions and face-to-face interviews. The course places special emphasis on business-facing process discovery, modeling, simulation, and deployment techniques. The goal is to instill confidence within the student regarding where and when to best apply any given method or tool. Since the course is focused on process management methods the student should have a basic understanding of BPM prior to attending. This basic understanding can be obtained by attending BPM 101.

Course Outline:

  • Examine why methods are valuable and relationships with frameworks and architectures
  • Provide an overview of the proven methods used during BPM initiatives
    o Aligning strategy with process
    o Approaches for process discovery and modeling
    o Business policy and rules harvesting
    o Re-engineering processes
    o Continuous process improvement
    o Deploying BPMS solutions
    o Instituting culture change
    o Establishing decision making criteria
  • Discuss the differences between business / technology-driven BPM approaches
  • Learn why iterative methods to process discovery, design, and improvement are popular for BPM
  • Understand when a water-fall approach is the most appropriate for a BPM project
  • Know when to leverage work-out-sessions and face-to-face interviews to determine process
  • Establish how methodologies are maintained and governed

Course Objectives:

  • Deliver a comprehensive overview of how process methods are being used in industry today
  • Build confidence with selecting the best method for dealing with various process management challenges
  • Provide case studies that depict best practices and identify pitfalls
  • Enable students to build a tool box of methods to address approaches to their own unique situation
  • Learn techniques for how to govern the use of methods across an organization

Instructor Biography:
Michael Melenovsky is an Editorial Board Member of BPMInstitute.org and a Senior BPM Consultant. Most recently he was Vice President of Satyam’s Consulting and Enterprise Solutions Group with focus on business process management and business transformation. In this senior leadership role, he worked closely with major clients to assure successful adoption of process-management practices and enabling technologies. Prior to joining Satyam, Mr. Melenovsky served as Director of Business Process Management at Gartner where he engaged with Global 1000 companies assisting them with best practices and organizational readiness. As a proven leader and visionary, Michael held several senior leadership positions throughout his career. As a Senior Vice President at IDC he led the firm’s worldwide services and vertical markets groups. At Rockwell International he led the start-up of customer services operations for the industrial automation group and served on corporate strategic planning.

Target Audience/Who Should Attend:

  • Business/Process Analysts chartered with developing standard approaches to process management
  • Business and technical leaders seeking to learn more effective ways to manage process
  • Technical developers seeking to better understand how business’ are approaching process solutions
  • Business Architects that want to understand basic process management principles


Unique Value of Course:

  • Drive greater efficiency across an organization as process management becomes more pervasive
  • Demystify the rumors that BPM is a method of its own and runs counter to other proven approaches
  • Allow organizations to craft their own procedures for process discovery, modeling, and on-going management
 
   
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