 |
 |
home | |
||||
 |
 |
|
||
|
||||
|
||||||||||||||||||||||||||
|
|
|
 |
| Topical Areas |
| Biz Decision MGMT |
| Biz Architecture |
| Org. Performance |
| SOA |
| Innovation | Government |
 |
Solution Locator
Expedite your research.
Find specific BPM solutions and request information.
Contributors Wanted
|
| Overview |  |
Courses | |
Options | |
Learning Paths | |
Locations | |
Rates | |
Offers | ||
|
||||||||||||||
BPM 101: Introduction to Business Process Management
Presented by Tom Dwyer, VP Research, BrainStorm Group and Editorial Director, BPMInstitute.org or faculty
Course Description:
BPMInstitute.org defines Business Process Management (BPM) as the deliberative, collaborative, and increasingly technology-aided definition, improvement and management of a firm’s end-to-end enterprise business processes in order to achieve three outcomes crucial to a performance-based, customer-driven firm: 1) clarity on strategic direction, 2) alignment of the firm’s resources, and 3) increased discipline in daily operations.
BPM 101 is the first course of the BPM curriculum. It provides an overview of BPM as both a management discipline and as a set of enabling technologies, and establishes the foundation for the courses that follow. The course teaches the student the key concepts, terms, methodologies, techniques, and technologies in BPM. It describes what a process is, what process modeling, analysis and design are, and what process management is. It provides an overview of the tools and technologies used to support the BPM discipline including process modeling tools and a BPM platform known as a Business Process Management Suite. Students will learn about the practices and the technologies that are making “process thinking” a new approach to solving business problems and continuously improving organizational performance.
Course Outline:
- An Introduction to BPM terms, concepts and principles
- Process Modeling, Analysis & Design
- Process Management
- Process Classification Frameworks
- Introduction to Tools & Technologies
- Process Modeling Tools
- Business Process Management Suites
- Enterprise Business Process Management
- BPM Implementation Strategies
- Key Skills, Roles and Responsibilities
- The Financial Business Case for BPM
- BPM Solution Examples and Case Studies
Course Objectives:
- Understand the key terms and concepts in BPM
- Learn the major methodologies and techniques for implementing BPM
- Discover the various technologies that support BPM
Instructor Biography:
Tom Dwyer is the Vice President for Research and the Editorial Director of BPMInstitute.org.
He writes, presents and consults on topics that include Business Process Management
and Service-Oriented Architecture. Mr. Dwyer has developed a variety of process
solutions for clients including the framework that supported the logistics requirements
for Desert Storm, the process for producing TV Guide and the process for creating
and printing the Yellow Pages.
Tom brings 38 years of experience in product development and marketing, channel development and expansion, direct and OEM sales, and professional consulting services. Before becoming an industry analyst with Yankee Group and Aberdeen Group, Mr. Dwyer spent 28 years in the computer industry in various engineering, marketing, professional services, and sales functions. He was a co-founder and general manager of a new software venture at Xerox that developed and marketed a business process management product. Mr. Dwyer has held senior management positions in marketing and engineering at Wang Laboratories and Prime Computer and has developed and launched more than 15 software products.
Target Audience/Who Should Attend:
- Those who are new to BPM or have only had a limited exposure
- Business Analysts, Project Managers, Middle- and Senior-level Line-of-business managers
Unique Value of Course:
- A combination of theoretical and practical information
- Actionable insight into BPM and its contribution to improving organizational performance
- Students will learn how to be process thinkers
About Us : Contacts : Advertise : Partners
BrainStorm
Group © 2010 •
Privacy Policy • Terms of Use