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BPMS WATCH Column

BPMS Watch: How Much BPMN Do You Need?

 In March, Michael zur Muehlen of Stevens Institute of Technology and Jan Recker of Queensland University published an article based on their analysis of BPMN diagrams collected in the wild, as...

 

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    Nimble Banking

     

    Presenter: Mike Rosen, Editorial Director, SOAInstitute.org
    Date: June 24, 2008
    Time: 9 am-12 noon
    Where: BrainStorm DC, The Hyatt Regency Reston, VA
    Hosted by:
     

     

    Workshop Description:

    Keeping customers, attracting new customers, rapidly delivering new products, providing consistent service through multiple channels (branch office, internet, ATM, telephone) and meeting regulatory requirements is a daunting pursuit of retail bankers.  This demanding proposition requires the continual development of a portfolio differentiated financial services, which requires a significant investment in transforming IT.  Since business process management (BPM), business rules management (BRM) and service-oriented architecture (SOA) all support the practice of improving the efficiency and effectiveness of any organization by automating and optimizing the organization's business processes, they are key technology components of initiatives to produce a more nimble bank.  This session will explore the use of BPM, BRM and SOA to support nimble banking initiatives such as: Modernizing the Call Center Agent Desktop, Multi-channel banking, Know Your Customer, Self-service banking and Streamlining back-office processing.

    Mike Rosen's Bio:
    Mike Rosen is an independent consultant providing advice and assistance on the design and implementation of SOA, business, application and enterprise architecture. Mr. Rosen is also Director of Enterprise Architecture for the Cutter Consortium, Co-chair of the Brainstorm SOA Conference Series and Editorial Director of SOA Institute. He has years of experience in the architecture and design of applications for global corporations and 20+ years of product development experience for distributed technologies.


     

    BrainStorm DC Details

    The following initiatives will take place at BrainStorm DC

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