Tom Dwyer, Editorial Director, BPMInstitute.org and Vice President, Research, BrainStorm Group

Tom Dwyer, “Enterprises are seeking to transform themselves into customer-focused, process-centric organizations and consider this transformation to be critical to their future success.  Effectively architecting and managing a process-driven enterprise requires strategic planning of business goals, identification of mission-critical business processes, specification of desired process improvement outcomes and application of innovative enabling technology.”

Brett Champlin, President of the Association of Business Process Management Professionals (ABPMP)

Brett Champlin, “Business Process Management is going to be the dominant management discipline in the 21st Century and is already the way that leading companies manage their businesses.  The convergence of BPM as a management discipline and the continually increasing capabilities of BPM software enable organizations to manage and execute change in an increasingly dynamic hypercompetitive environment – to adapt, survive and thrive.