In March, Michael zur Muehlen of Stevens Institute of Technology and Jan Recker of Queensland University published an article based on their analysis of BPMN diagrams collected in the wild, as...
As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary. This workshop builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding of the emerging roles of process owner, process council, and the process office.
Define the function of process governance in your organization
Differentiate the various roles involved with supporting and making decisions
Develop several approaches for overcoming resistance to change
