Applying BPM to Transform your Business

Date:	May 11, 2011	Hosted by:
Time:	2:00PM-5:00PM
Cost:	View rates.

Workshop Description:

BPM can deliver levels of transparency, productivity and accountability across your business. To achieve this, you must start with understanding the actionable, practical and proven steps for process improvement success. Join us as we discuss important technologies, methodologies for adoption and real-world best practices from successful companies that will leave you with a formula for BPM success to start the transformation at your company.

Objectives:

Provide an introduction to Business Process Management and how to move from process improvement through to business transformation
Highlight key habits of successful projects
Demonstrate how technology improves outcomes for successful BPM

Unique Value of the Course:

Gain an understanding of the value and power of BPM to transform your business
See how technology can enable your BPM initiatives
Gain insight into how to approach your projects leveraging lessons learned

Agenda:

	2pm - 3pm	BPM: It’s value and role in transforming business

	3pm - 4pm	Demonstration: How to leverage BPM technologies

	4pm - 5pm	Case Study: How we put technology to work to improve United Airlines

Presenters:

	Michael Lim, Regional Sales Manager, OpenText Metastorm As a recognized expert in Business Process Management, Michael provided coaching and mentoring services around process improvement initiatives for several fortune 100 companies. His range of experience in leading BPMS implementations within government, FSI, and Telecommunications has helped develop a library of best practice in deploying successful process projects. Additional, Michael delivered product strategy consulting services for several BPMS vendors and is an educator of business process for BPMInstitute.org. Currently, Michael is a Regional Sales Manager at Metastorm. He advises customers and partners on developing a successful Metastorm implementation and implementation practice
	Diane LeBeau, Principal Business Architect - Enterprise Architecture, United Airlines Results-driven leader with 30 years’ airline experience in customer service operations, end user training, project management and business impact analysis. Skilled as an internal consultant in analyzing operations, implementing processes and strategies to improve productivity and efficiency. Experienced in facilitation, change management and leadership. Currently responsible for developing and maintaining the business architecture practice within Enterprise Architecture with a focus on aligning Business and IT strategies ensuring traceability to programs, projects and results.
	Diana E. Krohn, Sr. Enterprise Architect, United Airlines Diana Krohn is a Senior Enterprise Architect in Information Technology at United Airlines. Diana assisted in establishing the company’s first Business Architecture team in 2008. On the team, she is responsible for process modeling, portfolio analysis, road mapping, business impact analysis, and business analyst competency development. Prior to her current assignment, Diana held positions in industrial engineering, business analysis, and process improvement. Diana received a B.S. in Industrial Engineering from the Milwaukee School of Engineering.
	Theodore Papailiou, Solutions Consultant, OpenText Metastorm Mr. Papailiou has over 20 years’ experience in the technology field. He has held positions such as Senior Application Developer, Project Manager, Director, Field Services and Manager of Business Development during this time. For the last 10 years, he has been focused on business automation solutions that involve integration of products such as Business Process Management, Document Management, Records Management and Imaging both as a technical advisor and as a technical sales consultant. Mr. Papailiou has consulted for Fortune 100 companies and Federal Agencies during this time and is now focused on pre-Sales in Financial Services and Insurance with Metastorm.

Contributors Wanted

Applying BPM to Transform your Business