My very first BPMS Watch column, over three years ago, was titled “Without a BPMS, It’s Not Really BPM.” And to a large degree I still believe that, although today I would probably tone it down to...
Offering Description:
Business and IT rarely function in synchronized fashion. In fact, business
units and IT often work at cross-purposes – if they are even communicating
at all. As IT toils away on strategic, multiyear projects, front-line users
continue to build spreadsheets, databases and pencil/paper solutions to
immediate business problems. Can IT still effectively provide business with
incremental, quantifiable returns on investment? Can these incremental solutions
be aligned with strategic architecture efforts? The answer to both questions
is yes. Before this can happen, business and IT must honestly assess their
relationship, build common goals and create a collaborative strategy to
align business requirements, business architecture and IT initiatives. This
service offering creates a baseline for organizations seeking to build collaborative
solutions between business and IT.
Offering Outline:
Sessions focus on short-term and long-term business requirements and plans
and activities geared at addressing those requirements. Working sessions
also review high level alignment of business functionality along with
efforts by the business to understand and align business architecture. Finally,
discussions with IT management review IT initiatives and how these relate
to business goals.
Onsite working sessions are packaged into a 4-day
window, based on organizational complexity, size and objectives. Timeframes
can be adjusted depending on organizational size, complexity and depth
of analysis desired. An additional day is used to create a summary of findings
and recommendations. The following general outline applies.
Introductions & Working Sessions Overview
Common Goal Setting & Share Principles of Engagement
Business Architecture Review: High-level Functional Overview
Near-term & Long-term Business Requirements Review
Tactical & Strategic IT Initiatives Review
Business / IT Collaboration Review
Funding / ROI Review
Interactive Discussion of Findings & Recommendations
Business / IT Collaboration
Business / IT Goal Alignment
Business / IT Architecture Alignment
Business / IT Project Alignment
Funding / ROI Alignment
Practical Next Steps
The post-session deliverable will be a 2-3 page summary of high-level findings
and recommendations. This will mirror the final session as outline in the
session overview above.
Offering Objectives:
See above.
Instructor Biography:
William Ulrich is President of Tactical Strategy Group, Inc. and a strategic
planning consultant. He has written several books, published numerous
articles and papers, and has worked with large corporations and government
agencies in the area of business / IT architecture alignment and organizational
change. His Transformation Portal can be accessed at www.systemtransformation.com.
Target Audience:
Target Audience:
Business unit management & executives
IT management & executives
Front-line users as deemed appropriate by business management
Business & IT architects / analysts as deemed appropriate by management