My very first BPMS Watch column, over three years ago, was titled “Without a BPMS, It’s Not Really BPM.” And to a large degree I still believe that, although today I would probably tone it down to...
Tammy Adams Managing Partner, Chaosity LLC Co-author of Facilitating the Project Lifecycle and The Project Meeting Facilitator tadams[at]bpminstitute.org
Ms. Adams specializes in Project Facilitation and Business Process Analysis. Using collaborative techniques she elicits, captures and translates team knowledge about processes, products and services into project and design deliverables. Her background includes extensive experience in project management, operations management, consulting, training, and facilitation.
Ms. Adams is a Certified Professional Facilitator with the International Association of Facilitators and a Certified Quality Manager with the American Society for Quality. She is co-author of the books Facilitating the Project Lifecycle and The Project Meeting Facilitator and is a regular speaker at International Facilitator, Quality, Business Process and Project Management Conferences.
Offerings:
Facilitated Project Work Sessions Description: As facilitators we believe that focused, knowledgeable, empowered teams can produce significant, organization-transforming results. You provide the empowered team; we'll focus and guide them in analyzing and improving your business processes. Using facilitated work sessions, we engage both stakeholders and subject matter experts to scope the improvement effort, define the measurable targets, analyze the processes, identify the desired improvements, and develop an implementation plan to make it happen.
Project Facilitation Description:Our skilled facilitators enable your project teams to quickly and effectively produce the deliverables needed for the desired system, process, or product change. Through facilitated working sessions, we force the team to make the necessary decisions while guiding them in the creation of scope, process models, requirements, use cases, or other required outputs. We manage difficult dynamics and ensure that the results of each session are documented in usable formats that are of value to your team.
Consider project facilitation if your meetings require over 12 participants; the project is high-profile, highly political or complex; the team consists of people with highly diverse perspectives or needs; or your organization doesn't have the necessary facilitation skills.
Training Courses:
Facilitating Process Improvement Description: Whether you’re leading a process improvement effort or implementing BPM technology, you'll be working with small teams of people to achieve specific objectives. This 1-day interactive workshop will augment your existing knowledge of process improvement by introducing you to facilitation techniques to:
Better manage the dynamics of a group to ensure you meet your objectives
Collaboratively build process models
This is not just text-book knowledge or theory. As Certified Professional Facilitators, Tammy and her colleagues have years of experience facilitating project teams and will share specific techniques and associated "Do's and Don'ts" that you’ll be able to immediately apply to your projects. These techniques will accelerate the progress of your process improvement effort while building ownership of results.
Meeting Facilitation Skills for Project Managers & Business Analysts Description: An introduction to basic techniques for meeting planning, keeping a group focused, managing momentum, handling difficult people, clarifying communication and decision-making. These techniques are invaluable whether you’re facilitating a 30-minute meeting or a 2-day work session.
Business Process Modeling Techniques Description: An in-depth discussion of and hands-on experience facilitating the creation/revision of four basic models used in process analysis, improvement and standardization. It is suggested that the exercises be customized to reflect company-specific processes and relevant projects.
Collaborative Project Planning and Tracking Description: Techniques for building a project timeline and associated Work Breakdown Structure (WBS) with a team. Plus an overview of how to facilitate a Work-In-Progress Work Session. These work sessions enable Project Managers to evaluate deliverable progress, identify interdependencies and unearth issues which may affect their projects success.
Facilitating Requirements Definition Description: A step-by-step walk through demonstrating how to prepare for and gather good business requirements from a cross-organizational team. Students will also have hands-on practice with facilitating a group and building requirements models.
Learn More:
The
Softer Side of BPM By: Howard and Tammy Adams, Managing Partners, Chaosity LLC
Wednesday February 20, 2008
The Other BPM: Being Productive in Meetings
An Excerpt from the upcoming book “The Project Meeting Facilitator” * by Tammy Adams, Jan Means, and Michael Spivey
Tuesday May 22, 2007