Organizational Considerations for BPM
Workshops:
(Described more below.)
• Gaining Buy-in From Senior Management
• Building a Process Center-of-Excellence
• Establish Process Governance
• Defining Organizational Staffing & Structure
for Continuous Process Improvement
Offering Duration: 1 day (for each workshop below)
Inquire: Inquire
for assistance.
Offering Description:
BPM is a Management Discipline centered on managing its end to end core
processes in order to achieve the organization’s strategy and performance
goals. An organization manages by process when it:
- Agrees what
its processes are,
- Knows how they interact,
- Knows what each process
delivers,
- Knows how well each process performs,
- Can measure its
processes effectively and manage by these metrics, and 6) has an owner
for each process.
There are a number of organizational and managerial
elements to a successful deployment of BPM. A facilitated workshop
is delivered for each of these four workshops:
- How to gain buy-in from senior management for process orientation (1
day)
- How to build a process center-of excellence (1 day)
- How to establish process governance-process owners, office, and councils
(1 day)
- Defining organizational staffing and structure for continuous process
improvement (1 day)
Offering Outline:
(For all workshops.)
How to gain buy-in from senior management for process orientation.
- Benefits, Justification, Strategic Alignment, and Visibility & innovation
How to build a process center-of excellence
- Charter and Mission, Funding, Success Measurements, Services Offered,
and Organizational Considerations
How to establish process governance-process owners, office, and councils
- Blurring Boundaries-geographies, functional units, and product lines
- How are decisions made-facts, metrics, and incentives
- Facilitation, Implementation, and Operation
Organizational staffing and structure for continuous process improvement
- New process roles, responsibilities, and skills
- Reporting relationships
- Culture-values, principles, and actions
Offering Objectives:
See outline above.
Target Audience:
Middle management executives and senior professionals.
Inquire for assistance
with your BPM initiative.
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