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	BPMS Watch: Hey You! Get Outta My Pool! Read this column.
One of BPMN’s most important elements is unfortunately also the most misunderstood.  It’s called a pool, a rectangular shape that serves as a container for a process.  So in that sense a...

Experts Wanted

Organizational Considerations for BPM

Workshops:
(Described more below.)

  • Gaining Buy-in From Senior Management  

  • Building a Process Center-of-Excellence

  • Establish Process Governance

  • Defining Organizational Staffing & Structure for Continuous Process Improvement

Offering Duration:  1 day (for each workshop below)

Inquire: Inquire for assistance.

Offering Description:
BPM is a Management Discipline centered on managing its end to end core processes in order to achieve the organization’s strategy and performance goals.  An organization manages by process when it:

1. Agrees what its processes are,
2. Knows how they interact,
3. Knows what each process delivers,
4. Knows how well each process performs,
5. Can measure its processes effectively and manage by these metrics, and 6) has an owner for each process.

There are a number of organizational and managerial elements to a successful deployment of BPM.  A facilitated workshop is delivered for each of these four workshops:

• How to gain buy-in from senior management for process orientation (1 day)
• How to build a process center-of excellence (1 day)
• How to establish process governance-process owners, office, and councils (1 day)
• Defining organizational staffing and structure for continuous process improvement (1 day)

Offering Outline:

(For all workshops.)

How to gain buy-in from senior management for process orientation.

• Benefits, Justification, Strategic Alignment, and Visibility & innovation

How to build a process center-of excellence

• Charter and Mission, Funding, Success Measurements, Services Offered, and Organizational Considerations

How to establish process governance-process owners, office, and councils

• Blurring Boundaries-geographies, functional units, and product lines
• How are decisions made-facts, metrics, and incentives
• Facilitation, Implementation, and Operation

Organizational staffing and structure for continuous process improvement

• New process roles, responsibilities, and skills
• Reporting relationships
• Culture-values, principles, and actions

Offering Objectives:
See outline above.

Target Audience:
Middle management executives and senior professionals.

Inquire for assistance with your BPM initiative.

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