Is SOA a Strategic solution to improving Visibility and Efficiency in the Supply Chain?

Posted by Tom Dwyer on Tuesday, March 30, 2010 - 12:13

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Attaining superior efficiency, high visibility and customer satisfaction across the entire supply/demand chain is essential for all organizations in today’s competitive markets. The strategic promise of SOA and BPM is to replace the current supply chain software foundation over time with a networked collection of SOA-style supply chain services orchestrated by a customizable process manager. What challenges have you encountered when trying to improve supply chain agility using a service-oriented architecture? Have you been able to overcome them? If so, how?


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Pierre Gagne
posted 3 years 2 weeks ago
It varies from company to company. People talk about SOA and they mosly mean a technical view of SOA. There is also the business view which comes out of a Business Architecture Framework and that provides a high visibility with the business...and they understand this. The major problem is that IT people mostlydo not know about the business functional components and they cannot communicate with the business on that level. However, these days we see the role of a Business Architect filling in this gap. In the insurance industry, where I mostly work, there are business architecture frameworks that are available on the market which provide IT people with an SOA view of the business component s and this helps bridge business and IT communications. One of these frameworks is Panorama 360 provided free of charge by Insurance Frameworks Inc. If you have any questions, email me at

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