The Babson College Process Management Research Center has found that there are 6 critical elements in becoming a process focused organization--Strategic Alignment, Culture and Leadership, People, Governance, Methods, and Information Technology. Yes, each of them is important, but what strategy is best to build on each one. And is there a best strategy. I explore three strategies in the recently published article: Which is Best for Us- Top Down, Bottoms Up or Middle Out?
Which one are you using, or should you be using and how is it working? I have lots of examples in the article, but you have your own I am sure.