We have recently initiated a BPM section under Organization Development department. Now that we are in initial phase of establishment, we have decided to pilot with one of our Departments. I would like to know how should the output of the exercise should look like ? what are the outcomes we should present to our management for instance 'process architecture', 'AS-IS Processes', 'To-Be Processes' and what else ?
I would be highly grateful if someone could advice, let me know if there are templates etc., we should use.