Resources in Organizational Performance

Our focus on Organization Performance (OP) will be on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that organizational performance is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede organizational performance.

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Displaying 151 - 160 of 232 resources matching your criteria.

A Game Plan for HR Process Compliance in 2006

Last year, leading companies like Allianz Life, Dell and Pfizer tackled compliance and process improvement at the same time. There chose many different HR processes to automate – ranging from new hires and pay changes to computer access requests. In each case, the companies recognized that an investment in technology was required to gain better control over their processes.

Creating the Perfect Storm for Customer Retention Process Improvement

Successful Sales and Marketing departments are dynamic torrents of process-driven activity. A calm day in the sea of sales means revenue opportunities are being lost or going by the wayside. This is just as true in customer retention as it is in customer acquisition.Once a prospect signs on the dotted line and becomes a customer, effective processes need to be in place to monitor, measure and manage customer satisfaction and loyalty and, in turn, maximize each customer's value.

Successful Process Improvement Requires the Right Mindset

Proven Steps to BPM Success

As more and more vendors enter the market and try to stake a claim to the BPM opportunity, a few leaders have emerged to create a new era of business process management – an era defined by solutions that combine flexibility with a full spectrum of process capabilities. An era defined by vendors partnering with thought-leading business and government organizations to look at processes in terms of their ability to drive organizational growth. The era of “breakaway BPM”. In this Webinar, David Holliday, CTO for Advanced Management Technology, Inc.

Planning for Improved Performance

Business Process Management - What Are Your Standards?

Analyzing the "As Is" Process

How to Select a Metric - How Are You Being Measured?

Managing Processes for Performance

Integrating Lean Six Sigma with BPM to Better Manage Process Performance

Process performance is related to process maturity with an Optimized Process or Level 5 Process being the most mature and robust.  Lean and Six Sigma methodologies may be used to leverage the BPM competencies of a company to achieve optimized processes.  This presentation will view a process from the Lean, the Six Sigma, and the BPM point of view with the goal of illustrating how these methodologies follow similar approaches to problem-solving with each contributing to the final process result. Two case studies will illustrate the integrated approach and the potential impact on financial returns.

Topical Home Pages

 

We serve many topics. BPM, BA and SOA have their own communities at BPMInstitute.org, BAInstitute.org and SOAInstitute.org. Other topics listed here have their own dedicated section.

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Editorial Directors

Gregg Rock
Editor & Founder
BPMInstitute.org
Tom Dwyer
BPM Editorial Director
BPMInstitute.org
James Taylor
BDM Editorial Director
BPMInstitute.org
William Ulrich
BA Editorial Director
BAInstitute.org
Mike Rosen
SOA Editorial Director
SOAInstitute.org