Resources in Organizational Performance

Our focus on Organization Performance (OP) will be on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that organizational performance is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede organizational performance.

Filter content by:

Displaying 111 - 120 of 241 resources matching your criteria.

The Manager's Role in Performance Support

Six Sigma - For All of Us

The Importance of Undoing the As-Is State

Case Study: Business-Aligned Decision Framework Approach Provides a "Disruptive" Enabler for Dramatic Improvements in Business Process Management

Becoming A Process-Focused Organization

A Balanced Perspective

Business Process Management - The Design Phase

A Framework for Making Better Decisions During Product Definition

Traditional data driven decision-making frameworks work best when the options are well defined and uncertainty is low about future states. The fuzzy front end of product development is rarely characterized by these qualities, but companies often use traditional tools when choosing between potential opportunities. These traditional tools (e.g DCF analysis) tend to favor ideas that are low risk and not very innovative.

Can Six Sigma and Business Process Management Coexist?

Why are Business Process Management and Six Sigma needed in today’s business environment?

Case Study: Metric Development

Pinnacle West Capital Corporation is a public company that provides electrical power to over 1,000,000 customers in the Southwest United States. It took over 100 years to obtain that many customers. The next 1,000,000 customers will be added during the next 10 years. The Center for Process Excellence was formed over two years ago to integrate Continuous Improvement into the various business units of the company. In this case study, we will explain how Metrics are developed and put in place within the organization.

Topical Home Pages


We serve many topics. BPM, BA and SOA have their own communities at, and Other topics listed here have their own dedicated section.

Shopping cart

View your shopping cart.

Editorial Directors

Gregg Rock
Gregg Rock
Editor & Founder

Andrew Spanyi
Editorial Director

James Taylor
BDM Editorial Director

Jeff Scott
Editorial Director

Claus Torp Jensen
Editorial Director