Resources in Organizational Performance

Our focus on Organization Performance (OP) will be on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that organizational performance is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede organizational performance.

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Displaying 111 - 120 of 232 resources matching your criteria.

Case Study: Metric Development

Pinnacle West Capital Corporation is a public company that provides electrical power to over 1,000,000 customers in the Southwest United States. It took over 100 years to obtain that many customers. The next 1,000,000 customers will be added during the next 10 years. The Center for Process Excellence was formed over two years ago to integrate Continuous Improvement into the various business units of the company. In this case study, we will explain how Metrics are developed and put in place within the organization.

Rapid BPM-Based SOA: The Recipe, and Results

Integration of Framework-Based BPM techniques into an IT organization results in very rapid and precise development of IT architectures, using predefined process categories, and metrics. This presentation reviews how SCOR was used in a $80B high-tech merger to define the future-state SOA, and what were the 2-3 year outcomes. A ‘recipe’ is presented for how to accomplish SOA using the framework based approach in multiple business domains.

Aligning Organizational Performance

Can Six Sigma and Business Process Management Co-Exist?

Where It Begins: The Super-System View

The Eight Wastes in a Process

Where Have All the Leaders Gone? The Long-Lost Executive Process Improvement Project

Case Study: Applying Process Design Principles

Creating a Customer Focused - Process Enabled Enterprise By Applying Business Process Management and Six Sigma Together

Implementing BPM - Reports from the Field

2:15 11-8-2006 This presentation will present highlights of recent research including the following:
  • Are firms developing increasing skill in improving and managing large cross-functional business processes?
  • What are some of the major 'mental model' obstacles in deploying BPM?
  • How to engage leaders in managing enterprise business processes?
  • Why is the role of the right [customer oriented] performance metrics so essential?

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Editorial Directors

Gregg Rock
Editor & Founder
Tom Dwyer
BPM Editorial Director
James Taylor
BDM Editorial Director
William Ulrich
BA Editorial Director
Mike Rosen
SOA Editorial Director