Resources in Operational Excellence

Our focus on Operational Excellence (OE) is on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that Operational Excellence is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede Operational Excellence.

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Displaying 1 - 10 of 253 resources matching your criteria.

Customer Experience is the key to Operational Excellence Success

The Five Essentials of Operational Excellence

Taking Operational Excellence to the Next Level

Requirements for Operational Excellence Success

Dealing with Cultural Challenges in Operational Excellence

Operational Excellence and Superior Customer Experience

Meet the Author: Kimberly Watson-Hemphill, Innovating Lean Six Sigma

In this webcast, author Kimberly Watson-Hemphill will share some highlights from her new book, Innovating Lean Six Sigma (McGraw-Hill, 2016), and provide practical tips every business leader can use to get more from their Lean Six Sigma deployment. ** Special Offer for BPM Institute **
Get your copy of Innovating Lean Six Sigma at 45% off the list price. Take advantage of this offer

Lean Six Sigma and Business Process Management – Better Together

Building Smart Processes with Analytics (via Decisions)

Making the case for OpEx and BPM

The integration of Operational Excellence, which relies on a proven, systematic set of tools in Lean Six Sigma, and Business Process Management (BPM), which relies on a systemic view and a technology enabled approach is likely to create greater value for both customers and the company. The integration and consolidation of these two approaches to process improvement will not only identify and eliminate waste, it will also align and better utilize information systems, promote cross departmental collaboration and keep the customer front and center throughout.

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We serve many topics. BPM, BA and SOA have their own communities at BPMInstitute.org, BAInstitute.org and SOAInstitute.org. Other topics listed here have their own dedicated section.

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Upcoming Webcasts

    How Ricoh is using BPM to Drive Continuous Improvement
    Available on Wednesday, May 10, 2017
    Free eBook download when you register for this webcast

    Join this webinar to learn how global technology leader Ricoh Australia has successfully introduced a standardized approach to process mapping. Declan O’Reilly, Business Excellence Manager at Ricoh will provide a first-hand account of their...

    Pre-register to reserve your spot.

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