Resources in Government

Local, state, and federal agencies are all subjected to varying degrees of pressure to improve upon the delivery of government services. The need to handle bigger workloads with fewer people, coupled with rapidly rising expectations for electronic access to government services, are having the combined effect of pressing government agencies to the forefront of technological innovation in the 21st century. Better services are constantly being demanded everywhere, and those services are expected to be delivered at lower costs to taxpayers.

Our goal is to provide valuable insights which will lead to successful initiatives within the government sector.

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Displaying 1 - 10 of 125 resources matching your criteria.

Designing Federal Programs with the American People in Mind

FITARA: Empowering CIOs to Improve the Business of Government

Managing Enterprise Transformation in Government

How to Improve Customer Satisfaction with Government Services

The Role of Conflict Resolution in Implementing Process Change

Balanced Scorecard: A Model for Improving Government Performance

Shared Services: A Model for Achieving Government Efficiencies

Before Launching Government Transformation, Establish a Culture of Innovation

BPM and Complexity Reduction

What Skills are Needed for BPM Success?

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We serve many topics. BPM, BA and SOA have their own communities at BPMInstitute.org, BAInstitute.org and SOAInstitute.org. Other topics listed here have their own dedicated section.

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Ken Mullens, Senior Principal, MITRE Ken Mullens
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