Resources in Government

Local, state, and federal agencies are all subjected to varying degrees of pressure to improve upon the delivery of government services. The need to handle bigger workloads with fewer people, coupled with rapidly rising expectations for electronic access to government services, are having the combined effect of pressing government agencies to the forefront of technological innovation in the 21st century. Better services are constantly being demanded everywhere, and those services are expected to be delivered at lower costs to taxpayers.

Our goal is to provide valuable insights which will lead to successful initiatives within the government sector.

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Displaying 1 - 10 of 99 resources matching your criteria.

Rules, Decisions and... Standards?

Contributed by:Brian Stucky, Managing Director, Business Decision Management, Allegiance Advisory Group

While pondering the difficulties still faced by enterprises employing a business rule management system (BRMS) and attempting to fully enable business users, I see yet another wave of standards coming our way. Standards for rules have been attempted in a variety of ways over the years. Each attempt provided some valuable insight but none really answered the call. This got me to thinking about the how far the field has come in terms of approach and execution but not in terms of standardization.

I have been fortunate to be involved with rules long enough to see a tremendous evolution in how the technologies are labeled, presented, integrated, and ultimately utilized. We have truly seen a sweeping move across the spectrum from purely academic research platforms to a boutique niche technology to its current place as a mainstream part of everyday business.

Business Politics Before Projects Success: The Games Executives Play

Contributed by:Imtiaz Abdul Kader, Head Core Banking PMO, Standard Bank Group

Business Politics, Organisational Politics, Workplace Politics, irrespective of what noun you place in front of the word “Politics”, an association can be drawn that there will be some decisions taken within organisations that are based on robust debates that are based on biased agenda’s and contrasting behaviours and personalities. Belsky G and Gilovich T in their book, “Why Smart People Make Big Money Mistakes”, infers that it is human nature to make decisions based on our personalities, self-motivated objectives, ego’s, peer pressure, fear and regret irrespective of the irrationality of the outcome. The inference can be generalised against any decisions we as individuals need to make and is supported by Belsky G and Gilovich T when they succeeded statements made in their book with, “financial and or otherwise”.

The Importance of Being Earnest - About Enterprise Governance

Contributed by:Ken Mullins, Senior Principal, MITRE

If the purpose of Government is to serve the needs of the public, as many agree, the main objective of Governance is to ensure that public needs are efficiently, effectively and impartially served.

Governance mechanisms can help to achieve that objective by providing well-defined processes and structures for all aspects of procuring, deploying, and managing the use of government resources. A recent study by the World Bank found a strong relationship between good Governance and good Government performance. Other studies have revealed similar findings[1]. The purpose of this article is to underscore the need for investing adequate resources in (and leadership of) an agency’s Governance processes.

Government Missions Should Drive the Lifecycle Management of Agency SOA-Services

Contributed by:Ken Mullins, Senior Principal, MITRE

This article explains how a mission-focused approach to Service Lifecycle Management and Service Governance effectively complements a business modeling mentality. For example, a business service should be designed to be fully aligned with the way a businessperson thinks about business transactions, rules, and queries, etc. So, when the time comes for a government agency to integrate its business processes with its partners’ processes, or when internal business rules are changed, the enabling application services (e.g., Case Management or Claims Processing tools) are designed to enable the immediate implementation of such new connections, modified business logic, or updated business rules.

The Strange Case of the People vs. Business Decision Management

Contributed by:Brian Stucky, Managing Director, Business Decision Management, Allegiance Advisory Group

Essays I have authored in the past generally focused on various methodologies and technologies revolving around business decision management – business process, business rules and analytics. I’ve always been quite interested in the past, present and likely future of these capabilities and their application in various real world domains.

For the last several years I have been wholly involved with applied decision management in the financial services arena. While there has been an almost unfathomable amount of turmoil in these businesses over the past several years, I was still very surprised to recently hear a loud cry from the mortgage industry that “technology got us into the trouble that we are in today!”

Why Process Sounds Stupid

Contributed by:Shelley Sweet, President, I-4 Process Consulting

Are you ready to get started improving work flow but just don’t know how? Do you want to build a process based culture? Do you want to buy a BPM suite? These are a few of the questions that organizations ask at one time in their development. But when to address these questions and how to address them depends on your purpose and company culture. And they can’t all be addressed at once.

This article is in two parts:

Modeling a Net-Centric Department of Defense (DoD) Enterprise using BPMN 2.0

Contributed by:Sumeet Vij, Assistant Vice President/ Chief Engineer, Alion Science and Technology

If a picture is a worth a thousand words, a standardized model is definitely worth multiple pages of a requirement specification. Business and IT have long used tabular descriptions, flowcharts and other means to capture and describe how their business processes are run, but if a modeling format has to go beyond being just a sketch, it requires a standardized, non-proprietary notation which can be uniformly understood by all.

The Service Oriented Architecture Enterprise Architecture Framework (SOA~EAF)

Enterprise Architecture as a practice has been around for some time now. Many companies have reached a level of sophistication and maturity within their EA practices. They are well established with EA policies and governance institutionalized throughout the company.

The Strategic Promise of SOA to Supply Chain Management

Contributed by:Tom Dwyer, Vice President, Research, Editorial Director, BPMInstitute.org

Attaining superior efficiency, high visibility and customer satisfaction across the entire supply/demand chain is essential for all organizations in today’s competitive markets. Supply chain efficiency has profound implications on an enterprise’s ability to meet its customer’s demands, the enterprise’s reputation, and the overall financial success of the enterprise. However, an enterprise’s supply chain also presents the single biggest opportunity for operational inefficiencies in any enterprise.

Enterprise Architecture Works Best as a Roadmap - Not a Blueprint

Contributed by:Ken Mullins, Senior Principal, MITRE

Ever heard the old saw – perhaps in a crowded sports arena or while standing in front of the TV on game day –, “You’d make a better door than a window?” The idea, of course, is that one can see through a window but not a door.

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