Resources in Operational Excellence (OPEX)

Our focus on Operational Excellence (OE) is on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that Operational Excellence is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede Operational Excellence.

Displaying 71 - 80 of 260 resources matching your criteria.

Opening Keynote: The hidden factory in change management

Change management gets a call-to-arms in a variety of situations: new technology, process improvement, reorg. Some change is organic and some has a top-down directive but no change initiative can ever survive the currents that lay just beneath the surface. These are the unofficial channels of communication that cross org-structure boundaries and the informal network where decisions are often based on emotions.

Transforming An Enterprise, A Proven Process-Driven Approach For Implementing The Business Strategy

The current world wide economic crisis appears to inspire consensus among governments, businesses, and citizens that major changes will have to be implemented in order to return to a healthy, sustainable economy.  The current ‘imperative’ is to effectively manage change as an integrated continuum.  Simple consensus on the need for massive change, however, does not define the method to bring about that change. 

Track Chair Keynote: How BPM Takes The Waste Out Of Work

In these challenging economic times, you need to find ways to impact the bottom line and differentiate yourself with your customer. This presentation identifies 7 critical wastes, 6 of which do not show up in a process model. You will determine which wastes to address first, learn techniques to overcome wastes and improve the customer experience and identify methods to implement successfully. Taken together this means reducing useless investments and thriving instead.

Creating A New Process Using Process Design Principles

Process design principles are distilled best practices derived from world class organizations. These principles provide a guideline for process improvement efforts. By using design principles, new processes can be designed very quickly. In addition these new processes will exhibit higher quality, lower cost, faster cycle time, and less worker frustration.

How To Scale Your Process Documentation Initiative

Strong, visible sponsorship is essential for an initiative of this nature to succeed – you will require time and effort from a large number of people across the business. This weekly meeting creates a definite time commitment on the executive’s schedule, keeps them engaged, and is essential to the initiative’s success. Each week, you will get push back from groups who are busy "fighting fires" and may not want to prioritize your process documentation initiative. Utilize this meeting to place executive pressure on those groups to ensure commitment is kept.

Are You Set Up To Manage Process Change?

BPM, Lean, and Six Sigma - Better Together

BPM, Six Sigma and Simulation for Today's Tough Business Environment

Gaining Alignment on Notation

Delivering value to the business – that’s the intent! Gaining alignment between work underway in the business process arena and work underway in the IT organization is essential if value is actually going to be delivered. And that alignment is not a given; a critical factor is management of the respective “languages” used by business process managers and by IT systems developers. This presentation uses examples from an actual enterprise-level project to spotlight potential pitfalls and illustrate specific approaches that deliver value.

Facilitation Skills for Project Meetings

It seems like we’re always in project meetings - planning meetings, status meetings, meetings to figure things out, meetings to review what’s been done, and more. Yet most meetings are viewed as unproductive, tedious, wastes of precious time. You can change that! By applying some simple facilitation techniques, you can transform both your virtual and face-to-face meetings into well-planned, well-managed journeys that engage the team while achieving the intended goals.

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