Resources in Operational Excellence (OPEX)

Our focus on Operational Excellence (OE) is on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that Operational Excellence is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede Operational Excellence.

Displaying 41 - 50 of 260 resources matching your criteria.

A Process Based View of Customer Experience

Organisation Ring of Influence

Process Centric Enterprise Architecture: Aligning with Successful Customer Outcomes

Process Governance: Leadership or Management?

Business Politics Before Projects Success: The Games Executives Play

BPM Competence: Are We There Yet?

Process Based Governance and the Role of SLAs

Which BPM Methodology is Best for Us?

The “M” is Missing in BPM

When a Good Design is Not Enough

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Business Process Management Jobs