As BPM begins to expand beyond isolated projects to mainstream programs at the division or enterprise level, there is a need to engage a far greater number of business people in the...

Can Six Sigma and Business Process Management Coexist?

This talk will provide an overview of both Six Sigma and BPM to indicate where there are synergies between the two types of programs.

BPM builds the framework to create strategic alignment, measure business processes using metrics aligned to business goals, and identify performance gaps that have a major impact on the customer and on achieving desired business results.

Six Sigma can be used as the vehicle to implement the methodology, prioritize the projects, stabilize the processes and close the gaps.

Together they provide a process enabled and customer focused enterprise.

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Wurtzel 6-19-07 269 KB
Wurtzel 6-19-07 11.8 MB

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