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Articles
BPM can be a Life Saver in the Midst of Grey WaveBy: Jim Sinur, Chief Strategy Officer, Global360 Wednesday March 26, 2008  Like it or not, we are about to see an unprecedented brain drain when the baby boomer generation heads towards the retirement sidelines. This phenomenon is known as the "Grey Wave." Experts are saying that no amount of hiring and/or labor importation will be able to cope with the amount and pace of retirements. This means that large increases in productivity are not optional, but mandatory.
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