My very first BPMS Watch column, over three years ago, was titled “Without a BPMS, It’s Not Really BPM.” And to a large degree I still believe that, although today I would probably tone it down to...

BPM can be a Life Saver in the Midst of Grey Wave

Like it or not, we are about to see an unprecedented brain drain when the baby boomer generation heads towards the retirement sidelines. This phenomenon

is known as the "Grey Wave." Experts are saying that no amount of hiring and/or labor importation will be able to cope with the amount and pace of retirements. This means that large increases in productivity are not optional, but mandatory.

This article originally appeared in the March 2008 members-only quarterly BPM Strategies Magazine.  Join today to receive your own copy.

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