My very first BPMS Watch column, over three years ago, was titled “Without a BPMS, It’s Not Really BPM.” And to a large degree I still believe that, although today I would probably tone it down to...
BPM Suites Increase Business Agility
By: Ken Vollmer, Principal Analyst, Forrester Research and Colin Teubner, Analyst, Forrester Research
Friday October 26, 2007
Using Staff Frustration to Improve a Process
By: Daniel J. Madison, Author of "Process Mapping, Process Improvement, and Process Management" and Owner, Value Creation Partners
Friday October 12, 2007
What is a Process?
By Alan Ramias, Partner, Performance Design Lab
Thursday September 20, 2007
Questioning Innovation
By: Peter Fingar, Editorial Director, Innovation, BPMInstitute.org and Author of "Extreme Competition"
Tuesday September 18, 2007
Governance is Key to BPM Success
By: Andrew Spanyi, author of "More for Less: The Power of Process Management"
Friday September 14, 2007
One of the biggest challenges faced by companies embarking on a process improvement and governance initiative today is illuminating the exposure to compliance failure, fraud, and other legal and...
Lowe’s, one of the nation’s most successful home improvement retailers, relies on the movement of goods and services to maintain customer satisfaction and loyalty. The critical ongoing relationships...